DATAScope
This policy explains how we collect, use, retain, and protect data when you use the Zombie Merge website, Android app, rankings, membership, purchases, and related services.
You may begin as an anonymous player. Account and transaction data is created only when you choose to sign in, make a purchase, use rankings, or contact support.
Data We May Collect
Account Data
An anonymous player ID and, if you choose Google Sign-In, your Google account identifier, email address, display name, and profile image. Email access depends on the permissions shown during sign-in.
Game Data
Player name, selected country or region, avatar, frame, theme, high score, ranking position, base progress, diamond/coin/skill balances, purchased items, and entitlements.
Purchase Data
Product ID, order number, purchase token, purchase time, payment/refund status, and fulfillment records. We do not receive or store complete credit-card details.
Technical & Diagnostic Data
App version, device and operating-system type, language, IP address, error or crash logs, and records needed to maintain security and prevent abuse.
How We Use Data
- Create and identify player accounts and sync profile data and game entitlements.
- Preserve rankings, high scores, base progress, virtual currency, and purchased items.
- Verify Google Play transactions and prevent duplicate fulfillment, fraud, and unauthorized activity.
- Provide support, restore items, and handle refunds or account and data requests.
- Detect errors, improve performance, protect the service, and meet legal obligations.
Payments, Diamonds & Digital Entitlements
Paid Android transactions are processed by Google Play. The app sends the product ID and purchase token to our server for verification before diamonds, Remove Ads, paid themes, or other entitlements are granted.
Diamond balances and entitlements may be stored on our server to support device changes, refund handling, and fraud prevention. Adjustments may record the time, amount, and reason.
Local Storage & Server Sync
Data Stored on Your Device
An active round, sound and vibration settings, some background progress, and cached data may be stored locally in the browser or app. Clearing app/browser data or uninstalling may remove data that has not been synced.
Data Sent to Our Server
Switching apps or leaving the game does not upload an active score. The final score is sent to the rankings only after a true Game Over. Membership accounts, purchase records, diamond balances, and paid entitlements may sync when needed.
Third-Party Services & Data Sharing
We may use Google Play Billing, Google Sign-In, cloud hosting/databases, error analytics, and advertising services. These providers process necessary data under their own policies.
When live advertising is enabled, ad providers may process advertising identifiers, ad interactions, approximate location, or diagnostic data according to your device settings and consent choices. We will update this policy and any required consent flow before activation.
We do not sell players’ personal data.We do not disclose it to third parties except to service providers, when legally required, to protect players and the service, or as necessary in a business transfer.
Retention & Security
We retain data as long as needed to provide the service, maintain accounts and entitlements, resolve transaction disputes, and meet legal obligations. After account deletion, some transaction, security, or backup records may be retained for a legally required or reasonable operational period, then deleted or de-identified.
We use reasonable safeguards such as access controls, transport protection, purchase-token verification, activity logs, and backups. No online service can guarantee absolute security, so do not share account or verification information.
Your Data Rights
Subject to applicable law, you may request access to, correction of, restriction of, or deletion of your personal data, or withdraw previous consent. You may also disconnect your Google account or reset advertising options in device settings.
We may need to verify account or transaction ownership before fulfilling a request. Account deletion may permanently remove rankings, cross-device progress, diamonds, and some digital entitlements. Transaction records that must be retained by law are not subject to immediate deletion.
Children & Teens
The service is not intended to collect children’s personal data without consent from a parent or legal guardian. If you are a minor, use sign-in, purchases, and other personal-data features only with guardian consent and supervision.
A parent or legal guardian who believes a child provided data without consent may contact us using the method below.
Contact & Policy Updates
To request access, correction, or deletion of an account or personal data, use the contact method listed under Developer Contact on our Google Play page and include your player ID and request. Do not send passwords or complete payment details.
We may update this policy when features or laws change. We will post the new effective date here and provide appropriate notice of material changes in the game or through another suitable channel.
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